Effective Date: 27-09-2024
Welcome to Kavya Ethnics (https://kavyaethnics.com/). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding.
1. General Conditions
By using this website, you represent that you are at least 18 years old or have the permission of a parent or guardian to use the site. We reserve the right to refuse service to anyone for any reason at any time.
We reserve the right to modify or discontinue any part of our website or services without notice. Kavya Ethnics will not be liable if the website is unavailable at any time for any reason.
2. Products and Services
Kavya Ethnics offers sarees, dupattas, dresses, and other apparel for sale. We strive to ensure that the product descriptions and images are accurate, but we do not guarantee that the colors, sizes, or details will exactly match what is shown on your screen.
- Pricing: All prices are listed in Rupees and are subject to change without notice. We reserve the right to modify or discontinue any products without prior notice.
- Availability: Some products may be available in limited quantities. If an item is out of stock after your order is placed, we will notify you as soon as possible and offer a refund or alternative option.
3. Orders and Payments
When you place an order with Kavya Ethnics, you agree to provide current, complete, and accurate information for all purchases.
- Payment Methods: We accept payments via razorpay or Cash on Delivery. All transactions are processed securely, and we do not store your payment details.
- Order Confirmation: Upon placing your order, you will receive an email confirmation. Please review the confirmation carefully and notify us immediately of any errors.
- Cancellations: We reserve the right to cancel orders if we suspect fraudulent activity or if the product is no longer available.
4. Shipping and Delivery
We aim to ship your order within the estimated timeframe, but delivery times may vary due to external factors. Kavya Ethnics is not responsible for any delays caused by shipping carriers or customs.
- Shipping Costs: Shipping costs are calculated at checkout and are non-refundable.
- International Orders: Please note that international orders may be subject to additional customs duties or taxes, which are the responsibility of the customer.
5. Returns and Exchanges
At Kavya Ethnics, we want you to be completely satisfied with your purchase. If you are not happy with an item, please review our return and exchange policy:
- Eligibility: To be eligible for a return, items must be unused, in their original packaging, and returned within within 3 days of receipt.
- Non-Returnable Items: Certain items such as custom-made products, discounted items, or personal accessories may not be eligible for returns.
- Process: To initiate a return, please contact us at help@kavyaethnics.com or Whatsapp on +91-9313277059. You will be responsible for the cost of return shipping.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your Bank Account.
6. Intellectual Property
All content on Kavya Ethnics, including logos, images, product designs, text, graphics, and website layout, is the intellectual property of Kavya Ethnics or its content suppliers. You may not copy, reproduce, or distribute any content without our prior written permission.
7. Limitation of Liability
Kavya Ethnics shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products, including but not limited to any errors, omissions, or delays in the content or products provided.
8. Indemnification
You agree to indemnify and hold Kavya Ethnics, its directors, employees, and affiliates harmless from any claim or demand, including reasonable attorney fees, arising from your breach of these Terms or your violation of any law or third-party rights.
9. Governing Law
These Terms and Conditions shall be governed and construed in accordance with the laws of Indian Jurisdiction, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Kavya Ethnics
Email: contact@kavyaethnics.com
Phone: +91-9313277059